Decision details

Complaints and Representations 2016-2017

Decision Maker: Children's, Young People and Education Cabinet Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decisions:

1.    Anthony Mort introduced the report which provided information about the operation of the Children Act 1989 Complaints and Representations Procedure in 2016/17 and also provided information about the ‘non statutory’ social care complaints and complaints received about Education Services.

 

a)    Members commented on the excellent work that had been undertaken and highlighted in the report.

 

2.    Andrew Ireland mentioned the specifics of the process and procedure and the requirement to report the item annually.

 

3.    RESOLVED that the report be noted.

 

Publication date: 22/09/2017

Date of decision: 07/09/2017

Decided at meeting: 07/09/2017 - Children's, Young People and Education Cabinet Committee

Accompanying Documents: