Miles Scott, CEO Maidstone & Tunbridge Wells
NHS Trust and Rachel Jones, Executive Director Strategy, Planning
& Partnerships, Maidstone & Tunbridge Wells NHS Trust were
in attendance for this item.
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Mr Scott reiterated his apologies to the families
affected by David Fuller’s crimes and reassured the committee
that support had been put in place for those families, and that the
Trust's commitment to them was ongoing and open-ended. He provided
an overview of the situation which lead
to an independent inquiry chaired by Sir Jonathan Michael. The
inquiry published its first report on 5 December 2023, looking at
what happened in the mortuary at Tunbridge Wells Hospital. The
second report would consider the wider implications for the NHS,
public bodies and society. It was noted
that the report had 17 recommendations, 16 for the Trust and 1 for
Kent County Council and East Sussex County Council. Mr Scott
confirmed that the Maidstone & Tunbridge Wells NHS Trust had
accepted all the recommendations and that 11 had already been fully
implemented, with the remaining 5 currently being worked on. All
recommendations were expected to be implemented by March 2024 at
which time they would return to the
committee.
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A Member asked how the Trust could foster greater
professional curiosity. Mr Scott said that professional curiosity
had to be part of the organisation’s culture, as policies and
procedures were not, in themselves, enough. Staff and managers had
to be prepared to think the unthinkable.
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A Member said there needed to be a culture where
staff were encouraged to raise concerns and that the organisation
would listen and investigate the concerns. Mr Scott agreed with the
statement and noted that in this case no suspicions were ever
raised despite numerous organisational changes and staff turnover.
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It was asked if there could ever be adequate
oversight considering the size and complexity of the Trust. Mr
Scott acknowledged the concern and responded that policies and
culture both needed to be right, with the leadership leading by
example and engaging with staff throughout the
Trust.
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The Committee considered what could have prevented
these crimes from taking place. CCTV had not originally been
installed in the post mortem room so
that distressing images could not be leaked. That had now been
addressed, though the cameras were only pointed at fridge doors so
bodies could not be removed and replaced without notice. Mr Scott
did not think that Mr Fuller’s contractual position with the
Trust had significance because he had also committed offences
whilst under the direct employment of the Trust. It was also the
case that Mr Fuller had lied about having a criminal record and
once it was picked up on, no one questioned him about that. There
was no evidence that any staff had raised suspicions about Mr
Fuller. Mr Scott was not sure anything could have prevented Mr
Fuller’s crimes, and noted that
such opportunistic crimes were not limited to hospital mortuaries
(such points would be picked up in the second phase of the
inquiry).
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The Chair thanked Mr Scott and his team for their
attendance and work on remedying the situation. The Chair said that
the thoughts of the committee were with the families affected by
the crimes committed at the Maidstone & Tunbridge Wells NHS
Trust. The Chair invited Mr Scott to come back to the committee
after the publication of the report from the second phase of the
inquiry.
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RESOLVED that the Health Overview and Scrutiny
Committee note the response of the Trust to the interim inquiry
report.