Issue details

Customer Service Policy

Decision for the organisation to formally adopt the Customer Service Policy

Decision type: Key

Reason Key: Affects more than two Electoral Divisions;

Decision status: Recommendations Approved

Division affected: (All Division);

Notice of proposed decision first published: 13/05/2015

Decision due: Not before 17th Sep 2015 by Cabinet Member for Commercial & Traded Services

Lead member: Cabinet Member for Commercial & Traded Services

Lead director: David Whittle

Department: Strategic & Corporate Services

Contact: Jane Kendal, Head of Customer Services 03000 417097 Email: jane.kendal@kent.gov.uk Tel: 01622 694423.

Consultees

Details of consultation set out in Appendix A of the report

 

Financial implications: Jane Kendal Head of Customer Relationship 03000 417097

Legal implications: 15/00035

Decisions

Agenda items