Decision details
Customer Service Policy
Decision Maker: Cabinet Member for Commercial & Traded Services
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
Decision for the organisation to formally adopt the Customer Service Policy
Decision:
The Cabinet Member for Commercial & Traded Services has agreed for KCC to formally adopt the Customer Service Policy including the recommendations arising from the consultation.
Publication date: 13/05/2015
Date of decision: 22/10/2015
Effective from: 03/11/2015
Accompanying Documents:
- RoD - Customer Service Policy
PDF 50 KB - Item B1 - Covering Paper Customer Service Policy v0 2
PDF 63 KB
- Item B1 - Consultation Report Customer Service Policy June 2015 v 1 Appendix A
PDF 240 KB
- Item B1 - Customer Service Policy Post Consultation v1 5 Appendix B
PDF 129 KB
- Item B1 - EQiA Customer Services Updated 27 07 13 V1 3 Appendix C
PDF 199 KB