Issue - meetings

Ms Easdown (Customer Experience Officer, Adult Social Care Business Delivery Unit) and Mr Mort (Customer Experience Manager) were in attendance for this item.

(1)        Mr Mort introduced the report which provided the Committee with an update on the development of the Local Account for Adult Social Care (April 2018 – March 2019). The report summarised involvement/engagement activities undertaken to date across Adult Social Care and outlined the way in which user engagement feedback from the activities had informed the development/content of the Local Account for 2018-2019.

Officers then responded to comments and questions from Members, including the following: -

a)     Mr Mort confirmed that information relating to integrated services and user consultation involvement would be key features in the Local Account report for 2019-20.

b)     Ms Southern referred to Adult Social Care’s key priorities for 2020 and said that there would be a greater focus on supporting carers and enhancing the voice of carers.

c)      Ms Easdown confirmed that the Local Account 2018-19 would be available on the Council’s website by October 2019 and would be circulated to all Members.

(2)        The Chairman thanked the officers for their hard work and input into the Local Account 2018-19 document and suggested that it be submitted to full Council, Mrs Bell, Mrs Southern and Members supported this.

(3)        RESOLVED that the decision proposed to be taken by the Cabinet Member for Adult Social Care and Public Health, to approve the Local Account document– ‘Here for you, how did we do?’ (April 2018 – March 2019) as the final version, be endorsed.