Agenda item

Opportunity to ask questions about local public services

Minutes:

Questions for Kent Trading Standards:

 

  1. What is the Hotline number for Kent Trading Standards?
  1. 0300 5552222 or 08454 040506 for Consumer Direct

 

  1. What if a persons wanted to refuse to pay a loan shark?
  1. First contact Kent Trading Standards before refusing to pay to ensure you are protected and the loan shark will be taken out of the equation.

 

  1. What is the difference between debt recovery agents and loan sharks?
  1. Debt recovery agencies are licensed but can be investigated if they operate outside the parameters.

 

  1. What groups to loan sharks usually target?
  1. Anyone who cannot get a bank loan is potentially targeted usually because they need money for bringing up children.  Loans from loan sharks are not necessarily drug related.

 

  1. Are there e-mails warning about rogue traders which may be operating in the area?
  1. Trading Standards sends alerts to Parish Councils.

 

  1. Mystery shoppers which are being sent in to shops to spot check on whether sales were being made to underage people.  Is this being done because Trading Standards may thing the retailers are smart?
  1. Replicating reality is a problem and Trading Standards are here to support people.

 

  1. Fireworks are being set off more frequently and appear louder than they ever have been.  Are there controls for this?
  1. The supply limit has been reduced.  The loudest ones should only be available for organised events,

 

  1. 16 – 17 year olds often pester other customers to purchase alcohol for them.
  1. These are proxy sales and are a police matter.  If a shop owner suspects that someone is purchasing alcohol for anyone underage and allows the purchase to go ahead, then the owner is committing and offence the same as the person purchasing the alcohol.

 

  1. It is legal to smoke at the age of 16 yet is illegal to purchase tobacco before the age of 18.
  1. It is not illegal to purchase tobacco on behalf of someone under the age of 18.

 

  1. What about the purchase of lottery tickets for underage people?

A.  Trading Standards do prioritise on alcohol and solvent sales to the underages.

 

Questions to Dartford East Neighbourhood Policing Team:

  1. There has been a spate of burglaries in the area recently?
  1. Yes, these occurred on the estate.  The thief has been caught and things are now quiet at the moment.

 

  1. PACT meetings are important.  Are people not attending?
  1. Some are well attended but some are at all well advertised,

 

Questions for Kent County Council Wardens:

 

  1. Has Sutton Hone got a Community Warden?
  1. Areas have been highlighted for Community Wardens.

 

  1. Who should be contacted to ask?
  1. Marilyn Howell – Head of Operations

 

  1. If funding is strapped?
  1. Wish to hold on to our Community Wardens and have expanded their areas.  Thirty temporary apprentices have been employed to assist.

 

  1. Please explain about the payback scheme
  1. Community service is classed as a payback scheme, called in to do bits and pieces in the area with Kent Probation Trust.  Suggestions can be made on the website for which projects in your area need to be done.

 

 

 

The Meeting closed at 8.40pm