Agenda item

Grow for it: East Kent - Presentation by Seven Hills Group (Charlotte Hastings, PR Consultant)

Minutes:

(Presentation by Mrs C Hastings, Seven Hills PR Consultancy)

 

1.               The Chairman invited the Director of Economic Development, Ms Cooper, to give an introduction.  Ms Cooper advised the following:

 

  • Kent County Council was funding a innovative investment campaign for East Kent to exploit all opportunities it had including the £35m RGF offering 0%,  Discovery Park and available employment land.
  • Mrs Hasting had been working on this campaign since its inception and it was felt important for the Economic Development Cabinet Committee to receive the progress before it was launched on 28 November at 6.30 pm at Dover Cruise Terminal.

 

2.               A Member sought clarification as to why the Economic Development Cabinet Committee Members had not been invited to the launch due to take place in Dover.  Ms Cooper gave her assurance that all Members of this Cabinet Committee were on the list of invitees and should have received an invitation.

 

3.               Mrs Hastings then gave her presentation using overheads and a short campaign video to explain the work undertaken on the campaign.  This included the following:

  • Research Phase – This included a series of interviews and focus groups with stakeholders in the region to get their views.  60-70 were spoken to amongst the 4 district councils as part of this process and a clear pattern emerged which formed the basis of the recommendations for the campaign going forward.
  • A positioning workshop – This meant creating key messages that would be used in advertising, the media etc ensuring that East Kent’s assets were clearly vocalised.
  • There were two launch events planned; 28 November, this would be a preview event for everyone to have an sight of the campaign, with a guest speaker Mr Doug Richard and 29 November with an event starting at St Pancras travelling down to East Kent College.
  • The three key assets that East Kent had to promote itself were; (1) connectivity  – train links to France and London high-speed rail network had made a difference, (2) value for money - In terms of a residential and commercial costs and (3)lifestyle  -  heritage and creative communities, which all offered opportunity and choice.
  • Mrs Hastings read out the campaign story, which was going to be told to the press and people outside the region. East Kent was a vibrant exciting place in which to start and grow a business, rich in heritage and natural beauty and offers a flexibility environment for living and working. its modern infrastructure keeps you connected to London and the continent bringing you closer to key commercial markets and business opportunities.  Low cost and access to significant investment provide outstanding value while its creative hubs, excellent facilities allow you to build a winning business”.
  • There were four sectors that were the focus of the campaign - creative and digital, tourism, green tech and life sciences.
  • Mrs Hasting advised that “Faces of the Campaign” had been chosen and included Mark Sargent of Rock Salt restaurant, Folkestone, Andrew Park of Cognitive Media, Folkestone Simon Westbrook, Tetrad Biotechnology, Folkestone and Shaa Wasmund, Smarta.com.
  • An advertising campaign was to be rolled to London Underground stations and on London buses.
  • A website was being developed in conjunction with Kent County Council which would be available at the launch.
  • An events calendar had been produced.  The target audience included regional stakeholders, entrepreneurs and SMEs in the region.
  • Discussions were taking place with various people to bring their events to the region including “Start Up Britain” an initiative supported by major corporate such as Microsoft that were supporting young businesses.
  • Mrs Hastings advised that next week would be Global Entrepreneur Week, when many events would held in all four East Kent Areas.
  • Events would be held in the first 4 months of 2013 on green technologies, biotech and digital which would include a series of debates being held on those sectors.
  • A major event would be held in March 2013 on Coastal tourism.
  • A campaign bus was being created with a number of services including offering advice on regional growth funding and mentoring advice for young businesses.

·       Mrs Hastings then spoke about the Media campaign.

 

4.               Members were given the opportunity to make comments and ask questions which included the following:

 

a)    In answer to a question, Mrs Hastings agreed to enquire and report back on whether the music accompanying the campaign video was produced by a local musician from East Kent.

 

b)    A Member commented that it was right to go to where the investors were but there was a challenge with converting this message locally.   The expectation was built up but local people had to be aware of what was being done to promote their region.  The launch events would help.  The campaign needed to be networked in the districts and the surrounding areas with the local ambassadors.  It was suggested that the organisers of the campaign needed to understand what was happening in rural East Kent.   Mrs Hastings explained that Seven Hills had done its utmost to involve all stakeholders in the region in the campaign.  She advised that she had a meeting with Dover District Council following this meeting.  Everyone’s input was appreciated and the key to the campaign was having a better understanding of the region.   Ms Cooper reminded Members that there was a presentation on the campaign held in Sessions House, County Hall, Maidstone, two months ago.  All Chief Executives and Leaders of the District Councils and others were invited.  Seven Hills had produced a news letter and another was due to be issued.  There would also be a website where there would be wider communication.

 

c)     In reply to a question, Mrs Hastings agreed to add Lydd Airport to the refreshed presentation.

 

d)    In response to a question, Mrs Hastings agreed to look at another winning aspect other than Folkestone Racecourse.

 

e)    In reply to a comment that the map shown of London and Europe should be on a larger scale to show the connectivity from Kent.  Mrs Hastings agreed with the observations regarding the presentation and asked Members to take it as an illustrative view as it had been evolving over a few months and advised that by the launch event the material would be refreshed.

 

f)      A Member considered that there needed to be a strong link with Visit Kent, the County Council and the District councils to ensure the areas were presented well including cutting back hedging/trees that the signage was visible and potholes filled etc. 

 

g)    In reply to a question, Mrs Hastings advised that discussions had been held with South Eastern trains regarding them branding their trains in East Kent with “Grow for it” but the trains had already been named after Olympic Athletes.

 

h)     In response to a question, Mrs Hasting advised that there had been much discussion on other ways of naming East Kent but there was no real alternative.  Ms Cooper advised that the areas of East Kent were being highlighted too so there was recognition that East Kent meant; Canterbury, Shepway, Dover and Thanet. 

 

i)       In answer to a question, Ms Cooper advised that the campaign was for London and the domestic market.  There was not an international dimension to the Grow for it campaign.   Locate in Kent and Visit Kent were a crucial part of the campaign. She advised that the Chief Executive of Locate in Kent, Mr Wookey, had spoken about how Locate in Kent could use the Grow for it campaign to expand the interest from the European markets.

 

j)       In response to a question, Ms Cooper advised that East Kent came out of the demise of Pfizer and the RGF gained by the four districts and it had been kept to that.  It was not known what would happen in the future.  A lot of effort was being put into promoting Ashford’s key sites.  Work would be carried out on the marketing of those sites.

 

k)     In reply to a question, Mrs Hastings advised that Mark Sargent’s Rock Salt restaurant was being used as a case study for the campaign along with a number of other people throughout the campaign and would not be paying for the advertising.  It was a two week campaign in terms of advertising in London but there would be another tranche of advertising later on in the campaign.

 

l)       In reply to a question, Mrs Hastings advised that the key focus markets for this campaign were not the tourism markets.  These were commuter destinations for the business community.  The messaging was a combination of a business message and lifestyle and would be in places where there would be a key target audience eg Old Street, Victoria .

 

m)   In answer to a question, Mrs Hastings advised that the Enterprise Zone status was an important aspect of the offer.

 

n)     A Member advised that there were a lot of people from London now living in Ramsgate who were starting to bring their businesses to the area too.  It was suggested that Town and Parish councils be kept informed of the campaign too.

 

o)    In answer to a question, Mrs Hastings advised that the advertising was in King’s Cross station combined with St Pancras Station.  The advertising in St Pancras was extremely difficult because it was a heritage property. 

 

5.               The Chairman summed up the discussion suggesting that there needed to be more contact with the District Councils, Town and Parish Councils.

 

6.               Mrs Hastings welcomed further comments that Members may wish to make on the campaign and agreed to forward her contact details.

 

7.               RESOLVED that:-

 

a)    the responses to comments and questions by Members be noted; and

 

b)    the Cabinet Committee thanked Mrs Hastings for her presentation.