Agenda item

Mr Chatfield (Operational Analytics and Systems Manager) was in attendance for this item.

(1)        Mrs Southern introduced and welcomed Mr Chatfield to his first meeting of the Committee.

(2)        Mr Chatfield introduced the report which set out progress against targets set for key performance and activity indicators for September 2019 for Adult Social Care.

Officers then responded to comments and questions from Members, including the following: -

a)    Mr Chatfield stated that some of the indicators within the performance dashboard were national indicators, also referred to as Adult Social Care Outcome Framework (ASCOF) indicators. He confirmed that he could provide further information to Committee Members outside of the meeting in relation to the current ASCOF indicators and comparisons in relation to the position of other Councils in the country.

b)    Mrs Southern referred to the ‘Delayed Transfers of Care – Total Delays per 100,000 Population’ indicator within the performance scorecard and explained that whilst the indicator was rated red, it was a whole-system response, and the ‘Delayed Transfers of Care – Social Care Responsibility’ indicator was stable. She added that whilst risks were significant when the Delayed Transfers of Care system as a whole was rated red, the risks would be responded to accordingly with health partners.

c)    Ms Tidmarsh referred to the ‘Admissions to permanent residential or nursing care for people aged 65+’ indicator within the performance scorecard and explained that the number of admissions fluctuated randomly throughout the year.

d)    Mr Chatfield referred to indicators 8 (Number of people aged 65+ in permanent residential care), 9 (Number of people aged 65+ in permanent nursing care) and 10 (Number of people receiving homecare) and said that the figures reflected the positive work that had been undertaken in ensuring that individuals remained independent and in their own homes for longer.

e)    Mrs Southern referred to the ongoing pattern of changing need in Kent and emphasised the importance of investing in analytics and producing demand forecasts to project and shape the market.

f)     Mr Chatfield confirmed that the figures outlined within the performance scorecard only included statistics which related to clients who received a service directly from Kent County Council. Mrs Southern referred to privately funded services within the market and stated that conversations in relation to privately funded services took place between Kent County Council and the CCQ regularly in a bid to better understand where the privately funded services were located. Ms Maynard referred to the significant impact that privately funded services had on the market and emphasised the importance of working closely with providers to shape needs for the future.

g)    Mrs Southern said that she had attended several workshops in November 2019 in relation to shaping and understanding the future of Adult Social Care and Health. She added that the documents that were presented and referred to within each of the workshops were available online.

h)    Mrs Bell referred to the National Children’s and Adults Conference which she had attended in November 2019 and referred to the positive engagement work that had been undertaken with political leaders at the conference.

i)     Mr Chatfield confirmed that further analysis work would be undertaken in relation to the significant reduction in the number of people over the age of 65 receiving direct payments.

(3)        Officers noted comments made by Members of the Committee in relation to the format of the charts within the performance scorecard.

(4)        RESOLVED that the report be noted.