Agenda item

Ms H Gillivan (Head of Adult Social Care and Health Business Delivery Unit) was in attendance for this item

(1)        Ms Gillivan introduced the report which provided an overview of the next stages of the Adult Social Care Digital Implementation Programme and the required investment. The workstreams included payments and charging, MOSAIC citizen and professional portal, operational business process and data quality.

Officers then responded to a number of comments and questions from Members, which included the following: -

a)    Ms Gillivan referred to the consultation which had taken place with Mrs Bell, Cabinet Member for Adult Social Care and Public Health, and reassured Committee Members that Mrs Bell had been kept up to date throughout the implementation of MOSAIC and would continue to be kept up to date.

b)    Ms Maynard referred to the G-Cloud framework which presented the opportunity to reduce selection criteria based on the services that ASC were looking for. She added that providing the proposed decision was approved, officers would be able to search the G-Cloud and reduce the number of providers that could potentially be offered this solution, allowing the proposed timescales to take place.

c)    Ms Gillivan said that there were a number of additional capabilities that had come through MOSAIC as the system was being upgraded and developments being improved. She emphasised the importance of continuing to ensure that the system was being used as efficiently as possible and continuing to adapt and improve.

d)    Ms Gillivan referred to investment in MOSAIC and the need to look more closely at the additional elements in relation to the payment system and move into the digital MOSAIC portal for citizens. She emphasised the importance of ensuring that the case management system was correct before building on the system going forward. She added that she would provide additional information to Committee Members outside of the meeting in relation to the procurement in the first phase of MOSAIC.

(2)        Mrs Bell (Cabinet Member for Adult Social Care and Public Health) and Mr Smith reassured Committee Members that the agreed governance procedures would be followed in relation to the decision-making process and appropriate scrutiny.

(3)        Mr Smith explained that MOSAIC phase one and the digital implementation of MOSAIC were separate matters. He provided some background information in relation to MOSAIC phase one, the delays associated with the programme, the programmes ambitions to focus on case management system, billing system and a charging system and the collaborative work and dedication from both internal staff and external staff. He referred to the digital implementation of MOSAIC and emphasised the need for staff to engage with individuals, oversight of appropriate interfaces with the market, interaction through the portal, starting to think about self-assessment, advice offer and supporting the market and providers with regards to sustainability.

(4)        Mrs Bell confirmed that further information would be sent to Committee Members outside of the meeting in relation to the timescales of the proposed decision and implementation.

(5)        Mr Smith confirmed that further information would be provided to Ida Linfield outside of the meeting in relation to the exact costs associated with the proposed decision.

(6)        RESOLVED that the decision proposed to be taken by the Cabinet Member for Adult Social Care and Public Health to

a)    award a contract to the successful company, identified by a competitive procurement procedure, to provide digital implementation support services, and

b)    delegate authority to the Corporate Director of Adult Social Care and Health to take relevant actions, including but not limited to finalising the terms of and entering into required contracts or other legal agreements, as necessary to implement the decision,

be endorsed.

Ida Linfield asked that her abstention from the recommendation be noted within the minutes