Issue - decisions

18/00014 - Financial Penalties - Letting Agents

24/04/2018 - 18/00014 - Financial Penalties - Letting Agents

As Cabinet Member for Community and Regulatory Services I agree:

 

- to the use of financial penalties for letting agents who fail to comply with the requirements of the Consumer Rights Act 2015;

 

- to set the financial penalty level at the Statutory Maximum of £5,000 for letting agents who fail to comply with the requirements of the Consumer Rights Act 2015 (to be reviewed annually);

 

- to delegate authority to the Head of Trading Standards to determine any reduction in the financial penalty if they are satisfied that there are extenuating circumstances (each case to be considered on its own merits and in accordance with the Enforcement Policy); and

 

- to delegate authority to the Head of Trading Standards to review and decide the level of future financial penalties attributable to the Consumer Rights Act 2015 (as amended) in consultation with the Cabinet Member as required.  The monetary level of financial penalties attributable to the Consumer Rights Act 2015 (as amended) will be reviewed annually as shown at Appendix A.