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  • Issue
  • Issue details

    Customer Services Strategy - 11/01751

    Adopt the Customer Services Strategy and Implementation Plan

    Decision type: Key

    Decision status: Implemented

    Decision due: January 2012 by Cabinet

    Department: Customer & Communities Directorate

    Contact: Des Crilley, Director of Community Cultural Services Email: des.crilley@kent.gov.uk Tel: 01622 696630.

    Consultation process

    N/a

    Consultees

    Informing Only

    No

     

    Who is it necessary to consult?

    Customers, partners, interest groups, KCC staff and volunteers, KCC members and other elected representatives and public bodies.

     

    Has the matter already been discussed by a Policy, Overview and Scrutiny Committee?:

    No

     

    Is the matter referred to in your Business Plan or Medium Term Capital Programme?

    No but is the vehicle for delivering key objectives within Bold Steps

     

    Closing date for consultation/receiving comments:  31st December 2011

    Financial implications: Des Crilley, Director Customer Services 01622 696630 Email des.crilley@kent.gov.uk

    Legal implications: 11/01751

    Equalities implications: Significant effect on KCC’s services to the community

    Agenda items