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Adopt the Customer Services Strategy and
Implementation Plan
Decision type: Key
Decision status: Implemented
Decision due: January 2012 by Cabinet
Department: Customer & Communities Directorate
Contact: Des Crilley, Director of Community Cultural Services Email: des.crilley@kent.gov.uk Tel: 01622 696630.
Consultation process
N/a
Consultees
Informing Only
No
Who is it necessary to consult?
Customers, partners, interest groups, KCC staff and volunteers, KCC members and other elected representatives and public bodies.
Has the matter already been discussed by a Policy, Overview and Scrutiny Committee?:
No
Is the matter referred to in your Business Plan or Medium Term Capital Programme?
No but is the vehicle for delivering key objectives within Bold Steps
Closing date for consultation/receiving comments: 31st December 2011
Financial implications: Des Crilley, Director Customer Services 01622 696630 Email des.crilley@kent.gov.uk
Legal implications: 11/01751
Equalities implications: Significant effect on KCC’s services to the community