Issue details

Re-location of KCC Services from Dover Gateway

Re-location of KCC services and commissioned services currently delivered from Dover Gateway to an alternative location.


The KCC services provided from Dover Gateway are:


  • Kent Supported Employment
  • Health Trainer Service
  • Life Choice Independent Living
  • Occupational Therapy Service
  • Blue Badge Assessments
  • Community Wardens
  • Smoking Cessation
  • Hi Kent
  • KCC General Enquiries


This decision relates to the location from which these services are delivered no other changes are proposed. .


Decision type: Key

Reason Key: Affects more than two Electoral Divisions;

Decision status: For Determination

Division affected: Dover North; Dover Town; Dover West;

Notice of proposed decision first published: 27/06/2016

Department: Strategic & Corporate Services

Contact: Ms Jodie Rose, Project Officer - Live Margate Regeneration 03000 416628 Email:


Between 21st March and 12th June, a public consultation was held on the future location of the KCC services currently accessed from the Dover Gateway. The consultation focussed on identifying how customers and our partners would be impacted if a decision was made to relocate KCC services from this Gateway in July 2017.


KCC welcomed feedback regarding the site identified in Dover for the potential relocation of services.


The public consultation included 5 drop in sessions where KCC staff were in the Gateway to answer questions. These were held on the following dates;


·   Friday 1 April               10.30am to 12.30pm

·   Monday 18 April          2pm to 4pm

·   Tuesday 3 May           10.30am to 12.30pm

·   Wednesday 18 May    10.30am to 12.30pm

·   Thursday 2 June         2pm to 4pm



Financial implications: Jodie Rose, Infrastructure Mobile phone : 07740 183962 Office phone: 03000 416628

Legal implications: 16/00058

Agenda items