Issue details

19/00004 - Managed Service for Interpreting, Translating and Transcription Services for d/Deaf and Deafblind People

To implement new arrangements for the provision of interpreting services for d/Deaf and Deafblind people, including an in-house interpreting service and a framework contract.


Decision type: Key

Reason Key: Affects more than two Electoral Divisions;

Decision status: Recommendations Approved

Division affected: (All Division);

Notice of proposed decision first published: 07/01/2019

Decision due: Not before 5th Feb 2019 by Cabinet Member for Adult Social Care and Public Health
Reason: In order that the proposed decision can be publsihed for a minimum of 28 days, in accordance with statutory requirements

Lead member: Cabinet Member for Adult Social Care and Public Health

Department: Social Care, Health & Wellbeing

Contact: Samantha Sheppard, Senior Commissioner 03000 415488 Email:


A comprehensive stream of engagement has taken place to understand the needs of people accessing the service, those who do not access the service and an attempt to access those through community liaison who do not access the service but may have a need. In addition, a wide-ranging and inclusive series of engagement events for stakeholders both internal and external to KCC have been delivered to openly gain insight, innovative ideas and inclusion in the process of recommissioning this service.


The decision was discussed at the Adult Social Care Cabinet Committee on 22 January 2019.



Financial implications: Spend within the current contract is £53k per year

Legal implications: Kent County Council has a statutory responsibility under The Care Act 2014 to meet the needs of people assessed as having eligible needs including meeting the accessible needs and reasonable adjustments for people with sensory impairments.

Equalities implications: Public sector agencies must ensure equality of access to services within their communities and prevent discrimination as detailed in the Equality Act 2010 and within the Public Sector Duty within the Act.


Agenda items