Issue details

Background:

KCC currently use a data back-up system managed by Cantium Business Solutions to ensure all systems and associated data is backed up at regular intervals. As KCC move more data and software systems into a cloud-based infrastructure there is a requirement to manage backups in a different way, i.e. KCC need a solution that will provide a secure environment in which back-ups are stored ‘off site’ and constantly available for business recovery.

Proposal:

KCC need a data back-up solution that:

a)    is designed to function within a cloud infrastructure;

b)    provides full segregation of data from live production environment (i.e. a definitive ‘air gap’ that keeps the back-up data completely secure from any corruptive forces e.g. malware or ransomware (destructive code); and

c)    is managed within a robust SLA with clear and auditable recovery schedules

To achieve these aims it is proposed that KCC enter into a new 3-year contract for the supply of a managed Back up as a Service (BaaS)

Options (other options considered but discarded)

Renew existing solution - The current solution is designed to function in an environment where data is predominantly stored in a physical data centre situated ‘on prem’. It is operated by Cantium Business Solutions on KCC behalf, and is not suitable for cloud infrastructure, utilises near end of life hardware, and does not provide back up storage that is completely segregated from live production systems.

How the proposed decision meets the objectives of ‘Increasing Opportunities, Improving Outcomes: Kent County Council’s Strategic Statement (2015-2020)’

By having a robust managed back up solution KCC can provide a high degree of confidence in their ability to recover from a disruptive event that puts critical service delivery at risk.