Proposed decision
The Deputy Leader to agree to:
Reason for the decision
KCC needs to enter into a new licensing agreement to ensure continuation of the use of the Microsoft Office 365 suite and all of the tools available, including security packages. This agreement will also include the Azure consumption.
Background
KCC entered into an Enterprise Licencing Agreement with Microsoft via its reseller in June 2023, for a period of three years under Key decision 23/00037. This agreement provides access to a variety of M365 applications, tools and modules which are essential to supporting the Councils business operations.
As the current agreement expires on 30 June 2026, when a new licencing agreement is required to ensure business continuity and continued use of the M365 licence estate and all of its benefits.
As part of this arrangement the Council will be able to take advantage of enhanced licensing which is critical to support its remote working policy and enhancing the security of KCC’s infrastructure. This will also support the Council’s Cloud First strategy.
Options (other options considered but discarded)
· Do nothing – dismissed, as a licensing agreement is necessary for the day to day running of the Council. Microsoft licencing is standard across the public sector and cannot be purchased directly, but only through a Licencing Solutions Partner.
· Run a procurement to enter into a new Microsoft licencing agreement with a new provider – Microsoft licencing is standard pricing across the public sector. This would involve beginning a relationship with a new partner, whereby our current relationship is well established and trusted.
· Enter into a new Microsoft licencing agreement with existing provider – Following a procurement exercise undertaken in 2020, the Council has established a strong working relationship with Bytes Software Services Ltd.This supplier also provides additional support in ensuring our licence and Azure estate is optimised and efficient - this is the recommended option.
How the proposed decision supports the Council’s Strategic Statement
The Microsoft environment is a crucial part of the technology infrastructure and as such forms part of building KCC resilience.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 24/02/2026
Decision due: Not before 25th Mar 2026 by Deputy Leader of the Council
Reason: To allow 28 day notice period required under Executive Decision regulations
Lead member: Deputy Leader of the Council
Lead director: Lisa Gannon
Department: Strategic & Corporate Services
Contact: Tina Lloyd, Commercial Lead.
Financial implications: Initial indication based on current usage is that the 3-year licencing costs (July 2026 – June 2029) will equate to approximately £12.3m and the Azure consumption will equate to approximately £3m. The contract costs will be accounted for within the Technology budgets through the third-party contract allocation.
Legal implications: The licensing agreement is for a Standard 3-year contract term with no extensions. As this decision results in expenditure of over £1 million a Key Decision will be required.
Equalities implications: Equalities implications An Equalities Impact Assessment (EqIA) has been undertaken and identified no direct equalities implications arising from this decision. Data Protection implications A Data Protection Implication Assessment (DPIA) screener has confirmed that there are no DPIA implications and that a further DPIA assessment is not required in respect of this decision