Agenda and minutes

To note that Mr Lake has filled the vacancy on this Committee.

The Chair noted that Mr Lake had filled the vacancy on this Committee.

There were no declarations of interest.

Caroline Selkirk (Managing Director, East Kent CCGs), Ailsa Ogilvie (Chief Operating Officer, Thanet CCG), Adrian Halse (Head of Performance, Thanet CCG), Adam Wickings (Chief Operating Officer, West Kent CCG), Rachel Parris (Frailty and Medical Commissioning Programme Lead, West Kent CCG) and Paula Wilkins (Chief Nurse, West Kent) were in attendance for this item.

(1)          The Chair thanked everyone for attending and explained that the item had been due to come back to the Committee meeting of 21 September but that the decision was taken to move the item to an extraordinary meeting to focus on the issue given its importance. 

(2)          The Chair informed the Committee that she, along with Officers, had met with representatives of the Joint Wheelchair User Group on Tuesday of that week.   A statement from the Group had been received and circulated to Members of the Committee. This statement was attached as a supplement to the Minutes. The Chair explained that the Group felt that they did not need to attend as the statement was comprehensive and requested that the statement be read to the Committee. The Chair read the statement to the Committee.

(3)          The Chair asked if the guests had anything to add to the updated report. Ms Selkirk apologised for the service that had been provided to wheelchair users and that work was taking place to deliver solutions.  She welcomed the challenge given to the Clinical Commissioning Group (CCG) and the very constructive way in which the User Group had worked with the CCG. She also thanked the Committee for how it had handled the issue and emphasised that work was taking place to rectify the identified problems.  Data was showing that progress was being made but that it was still a work in progress.

(4)          Ms Ogilvie confirmed that work with the User Group was ongoing and that they were building on the improvement plan with additional workstreams around patient experience and quality now established.  She informed the Committee that a recent meeting with Millbrook had shown evidence of improved service: in Mid-August the reported repairs waiting list was 461 and as of the previous day was 327. Of this number, 205 booked repairs were due within the next 5 days. In August spend exceeded Millbrook’s monthly budget by 78% to enable equipment ordering to address the waiting list.  She also confirmed that the waiting list has not reduced - 3353 reported previously with it now sitting at 3356; however the average increase of 120 per month had ceased.  

(5)          Ms Ogilvie confirmed that 1479 orders had been completed, 44% of the total list. 852 people had been triaged. This exceeded performance throughout the contract. She indicated that during September they would expect to see a significant reduction in the waiting list, but realised that there was a lot more work to do.

(6)          Members commented on demand, procurement and data. Mr Halse informed the committee that the patient data was not fully complete at the time of procurement which had been  ...  view the full minutes text for item 75.