Issue - decisions

24/00101 - Contact Centre Procurement

19/03/2025 - 24/00101 - Contact Centre Procurement

As Cabinet Member for Communications and Democratic Services, I agree to:

 

 

a.    APPROVE the commissioning of a Contact Centre contract for up to 7 years Initial 4 year term, with the option of 3x one year extensions.

 

 

b.    DELEGATE authority to the Chief Executive in consultation with the Cabinet Member for Communications and Democratic Services, to take relevant actions, including but not limited to, awarding, finalising the terms of and entering into the relevant contracts or other legal agreements, as necessary, to implement the decision; and

 

c.    DELEGATE authority to the Chief Executive in consultation with the Cabinet Member for Communications and Democratic Services, to award extensions of the contract in accordance with the relevant clauses within the contract.